Course curriculum

    1. Welcome & Introductions!

      FREE PREVIEW
    2. A Warm-Up Exercise Before We Begin!

    1. Video: Feedback Definition, Focus and Effects

    2. Handout: Feedback Focus and Effects

    1. Video: Positive Feedback Technique

    2. Role Play Video 1: Positive Feedback in Practice

    3. Video: How to Practice Positive Feedback Further

    1. Video: Negative Feedback Technique

    2. Video: How to Receive Feedback

    3. Video: Negative Feedback Case Study 1

    4. Role Play Video 2: Negative Feedback Case Study 1 in Practice

    5. Video: Debrief Case Study 1 and Intro to Case Study 2

    6. Role Play Video 3: Negative Feedback Case Study 2 in Practice

    7. Video: Debrief Case Study 2 and Further Practice

About this course

  • $199.00
  • 17 lessons
  • 1 hour of video content

Learner Reviews & Experience

5 star rating

Building confidence receiving and giving feedback

Anthony Teixeira

There were many examples and techniques provided to give both positive and negative feedback for your work team, as well as ways to respond about receiving n...

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There were many examples and techniques provided to give both positive and negative feedback for your work team, as well as ways to respond about receiving negative feedback.

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5 star rating

Recommending this course to everyone

EMANUEL PETRESCU

It's a pleasure to take any course from Roxana. I especially enjoyed this one and I'll recommend it to everyone. If you work in a team environment (like most...

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It's a pleasure to take any course from Roxana. I especially enjoyed this one and I'll recommend it to everyone. If you work in a team environment (like most), you'll learn how to manage your relationships better and how to take the proper actions and "difficult" situations.

Read Less

Pricing options

You can choose to either make a one-time payment or use the payment plan. Either way, you get LIFETIME access to this course!