Course curriculum

  1. 2
  2. 3
    • Steps 1 & 2: How to REALLY Focus & Show You Care!

    • Listening Technique 1: 'Repeater' - In Theory

    • Listening Technique 1: 'Repeater' - Role Play

    • Share Your Thoughts!

  3. 4
    • Step 3: Listen to Undertand, Not to Reply!

    • Listening Technique 2: Asking Questions - Open/Closed

    • Listening Technique 2: Asking Questions - Directive/Non-Directive

    • Listening Technique 2: Asking Questions - Handout

    • Listening Technique 2: 'Asking Questions' - Role Play!

    • Share Your Thoughts!

  4. 5
    • What Makes a Conversation Difficult? How Can Listening Make It Less Difficult?

    • Listening Technique 3: 'Fogging' - In Theory

    • Listening Technique 3: 'Fogging' - Examples & Role Play

    • Share Your Thoughts!

Pricing options

You can choose to either make a one-time payment or use the payment plan. Either way, you get LIFETIME access to this course!